NPS: Convenience Functions and Tests for Working With the Net Promoter Score (NPS)

Small functions to make working with survey data in the context of a Net Promoter programme easier. Specifically, data transformation methods, some methods for examining the statistical properties of the NPS, such as its variance and standard errors, and some simple inferential testing procedures. Net Promoter and NPS are registered trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.

Version: 1.1
Published: 2014-12-04
Author: Brendan Rocks
Maintainer: Brendan Rocks <rocks.brendan at>
License: GPL-2 | GPL-3 [expanded from: GPL (≥ 2)]
NeedsCompilation: no
CRAN checks: NPS results


Reference manual: NPS.pdf
Package source: NPS_1.1.tar.gz
Windows binaries: r-devel:, r-release:, r-oldrel:
OS X Mavericks binaries: r-release: NPS_1.1.tgz, r-oldrel: NPS_1.1.tgz
Old sources: NPS archive


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